Frequently Asked Questions

Handling takes 1-2 business days and standard US delivery takes 3-7 business days after that. Tracking is emailed as soon as the carrier collects the parcel and can also be checked on Track Your Order.

Checkout currently accepts Cash on Delivery (COD). The full detail is on the Payment Policy page.

Yes, within 30 days of delivery, provided it is unused and in its original packaging. Email [email protected] to start; we issue a return authorisation within 2 business days and refund within 5-7 business days of the item arriving back.

The dimensions are on each listing — the flat sheets run 31″ x 71″ and 31.5″ x 71″, and the fitted sheets run to 36″ x 85″. Measure your table before ordering a case, because a fitted sheet that is close is a fitted sheet that does not stay on.

No. The non-woven sheets are single-use and are described that way on every listing. The PU leather table cover is the reusable item in the range; it wipes down between clients and is not disposable.

Yes. There is no trade account, no minimum order and no membership. The case counts exist because a working room reorders in cases, not because you have to buy one.

Standard US shipping is a flat $13.95 and free once the order reaches $79. Cases are bulky, which is why the free threshold is set where it is rather than lower.

Not at present. Checkout offers US addresses only, and we would rather say that plainly than take an order we cannot fulfil.

Yes — Discount Spa Equipment at 1933 S Broadway, 11th Floor, Los Angeles, CA 90007, United States, open Mon-Fri 9:00 AM-4:30 PM | Sat-Sun Closed. Online orders are packed from the same shelf.